Privacy Policy
How Viewixsoft collects, processes, and protects enterprise customer and website visitor information.
1. Core Privacy Philosophy
At Viewixsoft Inc. ("Viewixsoft", "we", "our", or "us"), privacy is built into our software architecture. We believe that physical public spaces must remain respectful of individual privacy. Our digital signage telemetry, audience measurement, and content synchronization services operate under strict "Privacy by Design" frameworks compliant with the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Audience Analytics and Camera Sensors
When clients deploy Viewixsoft Tracking with optical sensors for audience dwell time measurement:
- No Video Recording: Raw camera feeds are processed exclusively in volatile memory (RAM) at the hardware edge.
- No Biometric Retention: Facial images, identifiers, or personally identifiable characteristics are never saved to storage, never compressed into video files, and never transmitted over the network.
- Aggregated Metrics Only: The software outputs only scalar mathematical values (e.g., aggregate viewer counts, attention spans in milliseconds).
3. Information Collected from Website Visitors and Leads
When you submit a demonstration request, contact enquiry, or newsletter subscription on viewixsoft.com, we collect:
- Full name, corporate email address, company name, job title, and phone number.
- Screen network dimensions, products of interest, and deployment requirements.
- Technical metadata: anonymized IP hash (we never store raw IP addresses), browser user-agent, and UTM acquisition attribution.
4. Data Subject Rights & Erasure
You have the right to request access to, rectification of, or permanent deletion of your personal contact data stored in our CRM. To exercise these rights, please email privacy@viewixsoft.com.